Let us answer your questions.
Where can I find Rousseau products?
Rousseau
products are available throughout Canada and the United States. The industrial storage products are
available through our distribution network. To find the distributor closest to you,
please contact us at 1-866-463-4270, or fill out our on-line form in the Find My Distributor section.
Are the brochures available in PDF format?
Rousseau brochures are available in PDF format and can be found in the Literature section of our Information Center page.
Who do I contact for product technical information?
If you would like technical
information, you can contact one of our customer service representatives at
1-800-463-4271. They will be happy
to answer any questions you may have.
What are Rousseau's standard colors?
Rousseau has a color chart that displays the 12 standard colors available. There are 3
colors available for the drawer handle end caps and the door handles. You can see the Color Chart by visiting
the Information Center Section, and clicking on color chart. If you would like a custom color, paint
without emanation, or anti-static paint, it is possible for Rousseau to provide
these. For more details, Contact Us at 1-866-463-4270, or fill out our on-line
form in the Find My Distributor section.
Does Rousseau only manufacture the dimensions that are presented in the
brochure?
Rousseau manufactures
numerous dimensions for the majority of its products. If you are unable to find the dimension
you are looking for, please contact us, as certain dimensions that are not shown
may also be available.
In addition, Rousseau has often manufactured customized dimensions for large-scale
projects.
For more details, contact us at 1-866-463-4270, or fill out our on-line form in the
Find My Distributor section.
Is
it possible to personalize any of the models found in the Rousseau flyers and
brochures?
The models that are
presented in the brochures and flyers are just a few of the possible layouts you
can create with every line of Rousseau products. Please Contact Us for assistance in
creating your own personalized layout.
What
is the Rousseau guarantee?
Rousseau
Metal Inc. consents to the initial buyer of its products, a one year guarantee,
starting at the invoice date, and that Rousseau manufactured products will be
free from defects.
The Rousseau guarantee does
not cover damage caused by overloading of the products, abusive use, incorrect
or negligent use, damage from poorly installed products, nor damage due to use
that does not conform to the recommendations outlined in Rousseau documents.
At the sole discretion of
Rousseau, defective parts will be replaced or repaired and this, in the best time delay
possible
Which
NC tool types are compatible with Rousseau storage
solutions?
| Taper 30 |
2 ¼" Straight |
HSK 80 |
| Taper 40 |
2 ½" Straight |
HSK 100 |
| Taper 50 |
C4 Sandvik Capto |
32 KM |
| ¾" Straight |
C5 Sandvik Capto |
40 KM |
| 1" Straight |
C6 Sandvik Capto |
50 KM |
| 1 ¼" Straight |
HSK 32 |
63 KM |
| 1 ½" Straight |
HSK 40 |
VDI 30 mm |
| 1 ¾" Straight |
HSK 50 |
VDI 40 mm |
| 2" Straight |
HSK 63 |
VDI 50 mm |
For all other tool types,
you can use the blank tool rack (non-perforated) and perforate it
yourself.
For
which brands of shelving does Rousseau manufacture its
drawers?
The Rousseau modular drawer
can be installed in over 35 brands of shelving available on the market. Here are some of the more popular
brands :
| Codes by brand of shelving |
| Company |
Brand |
| Adapto |
Vector |
| Ask |
Steel Shelving |
| Aurora |
Quik-Lok |
| Borroughs |
Steel Shelving |
| Deluxe (Inter Royal) |
« A » Grade |
| Easyup |
7000 |
| Equipto |
V-Grip |
| EZ Rect |
Trime Line |
| EZ Rect |
Type I |
| Frick Gallagher |
Klip-Bilt II |
| Hallowell |
Hi-Tech Shelving |
| Inca |
Inca-matic |
| Lyon |
8000 |
| Metalware |
Interlok |
| Penco |
Clipper |
| Penco |
Erectomatic |
| Republic |
Clip Shelving |
| Rousseau |
« O » |
| Rousseau |
Spider® |
| Spacesaver |
4-post Shelving |
| Tennsco |
L&T Shelving |
| Tennsco |
Q-Line |
| Tri-Boro |
Steel Shelving |
| Triple A |
600 |
| Western Pacific |
Clip Shelving |
| Western Pacific |
Deluxe |
|
| The brands cited are the property of their respective owners. |
Other
mounting brackets are also available.
If your brand does not appear on this list, Contact Us at 1-866-463-4270,
or fill out our on-line form in the Find My Distributor
section.
Does
Rousseau provide replacement parts on its older lines?
Rousseau does provide
replacement parts for recently stopped lines. For more information, Contact Us at
1-866-463-4270, or fill out our on-line form in the Find My Distributor
section.
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